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Posted by
Henagon

Need help upgrading from version 11 to version 13 corp version to retain custom settings

We have about 200 computers running corporate version 11 perpetual licensing. We just purchased subscription upgrade for version 13 and now need to upgrade everyone . We have corporate version with customization and security lockdown settings, etc. Is there a way to upgrade all client computers en masse to version 13 and still retain all of the current settings that are being implemented in version 11 installed on all 200 machines? If so, what are the steps to do this? Is there a link that explains the process and gives step by step directions? Thanks

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1 Reply
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Posted by
Former Staff

Re: Need help upgrading from version 11 to version 13 corp version to retain custom settings

Hi Mainstream-PC,

Thanks for your posting.

One of options is to set up a new policy for "Install new versions automatically" and then assign to the devices you are managing with Forced option selected. Then you can make sure all new version will be installed automatically if it is available.  For details of process, please kinldy refer to this article.  

Alternatively, you can also use MSI to achieve mass deployment for your 200 devices. Please follow this article, in which there is a part dedicated for TeamViewer update.

Hope this helps you.

Alan