Quick suport
Hello,
I want a create a quicksupport custom in a version 9.
Problem is a created custom quicksupport only in version 14.
It's possible to create a quicksupport in older version?
Cordially
Best Answer
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Hello @axians,
Thank you for your message.
We do recommend to use the latest version of TeamViewer, as it is the best one on the market.
However, there is a workaround to get your QuickSupport in older versions.
You need to modify the URL of your QuickSupport. Let's say the URL of your QuickSupport is https://get.teamviewer.com/yourQS-ID
To get the QuickSupport in version 9, change it to : https://get.teamviewer.com/v9/yourQS-ID
The QuickSupport will be downloaded in version 9.
I hope this could help. If not, do not hesitate to contact us again.
Cheers
Community Manager
5
Answers
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Hello @axians,
Thank you for your message.
We do recommend to use the latest version of TeamViewer, as it is the best one on the market.
However, there is a workaround to get your QuickSupport in older versions.
You need to modify the URL of your QuickSupport. Let's say the URL of your QuickSupport is https://get.teamviewer.com/yourQS-ID
To get the QuickSupport in version 9, change it to : https://get.teamviewer.com/v9/yourQS-ID
The QuickSupport will be downloaded in version 9.
I hope this could help. If not, do not hesitate to contact us again.
Cheers
Community Manager
5 -
thank you of the reponse.
your solution to operate
1
