QuickSupport customization of old version

Gong
Gong Posts: 2
edited May 2023 in General questions

I have a Teamviewer 11 license.
How can I customize QuickSupport?

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Comments

  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]

    Hi @Gong ,

    Thank you for your post.

    In order to create a version 11 custom module, please log into the Management Console with your account that is associate with your license. Then you are ready to create a custom module in the same version you purchased.

    For more information how to create a custom module, please read this article.

    Hope this will be helpful.

    All the best,
    Yuri

    Former Japanese Community Moderator
  • Gong
    Gong Posts: 2

    Hi  Yuri_T

    Thank you for your Replying.

     

    The message says, "Version incompatible."

    I can't find the same version of the custom module.

     

    plz help me ..