Posted by hher
Digon

Recordings

Hello,

I tried enforcing recording via a policy of all remote sessions for a certain group in V13. As far as I could see in the info I need two rules in the policy:

1/Enforce auto recording of remote control sessions

2/Session recording directory D:\tv-sessions

Policy is indicated as adopted within teamviewer groupsmanagement. Thing is, where will the recordings end up, with the client or the host system? And why don't I find these recordings in the given location? Syntax incorrect for rule 2? I am missing something....

Thanks for any help!

2 Replies
1 Accepted Solution

Accepted Solutions
Posted by hher
Digon
Solution

Re: Recordings

Ignore my own reply from Oct 16th...
In teamviewer V13 you CAN adjust this, according to teamviewer support. But it takes some local configuration adjustments. Asked support if and where this information can be found on the site, if they give me a link I will add it here.

Conclusion: Through policy you can autorecord outgoing sessions, through local config you can autorecord incoming sessions. Both will end up locally, or on a clouddrive if you config it that way....

2 Replies
Posted by hher
Digon

Re: Recordings

Found the answer in the ideas section I'm afraid....
"I'm baffled by the software's inability to record incoming sessions despite the options to manually or automatically record outgoing sessions."
Posted by hher
Digon
Solution

Re: Recordings

Ignore my own reply from Oct 16th...
In teamviewer V13 you CAN adjust this, according to teamviewer support. But it takes some local configuration adjustments. Asked support if and where this information can be found on the site, if they give me a link I will add it here.

Conclusion: Through policy you can autorecord outgoing sessions, through local config you can autorecord incoming sessions. Both will end up locally, or on a clouddrive if you config it that way....