Remote Commercial License - Now showing FREE
AuraTelecom
Posts: 2
this is happening more and more. We have a TV-11v and we keeping getting our commercial license bumped to FREE. Why is this happening over and over again?
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Comments
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Hello @AuraTelecom,
Thank you for your message and welcome to the TeamViewer Community! ?
Maybe your license is not correctly activated on your device.
To activate your license on your device:
- Open TeamViewer
- Go to Extras
- Click on Activate license
- Enter your license key (which is on your invoice)
- Save by clicking OK
After doing this, TeamViewer should not show free again.
I hope this could help. ?
If not, do not hesitate to ask your questions here. ?
Best regards
Jean
Community Manager
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