Announcements

Become a product development partner for TeamViewer. Read more about it in our Announcement.

Posted by roshii
Photon

Remote Printing Not Working

Was able to print to my printer via remote printing in Teamviewer 12 - recently upgraded and now I cannot setup the remote priting via extras->advanced options->install remote printer.

It is greyed out and I cannot install the remote printer.

The computer that is being used is running Windows XP (is this an issue)? The printer is PS compliant.

 

Please can you assist me with any form of solution that I can try and implement.

1 Reply
Highlighted
Posted by Former Staff Jonathan
Former Staff

Re: Remote Printing Not Working

Hi @roshii,

Thanks for your post!

Version 13 is compatible with Windows XP but remote printing for XP is not supported on Version 13.

This is why the driver installer option is greyed out. You can still use Version 12 to use the remote printing feature.

All the best,

Jonathan

Did my reply answer your question? Accept it as a solution to help others, Thanks.