TV 11: After updating to Windows 10 1809 are Tabs not visible

codeba
codeba Posts: 2 ✭✭
edited May 2023 in General questions

Hello,

I am using TV 11 and made the update to Windows 10 Version 809. After the update, the Tabs of the TV sessions are not visible, thus it is not possible to switch the TV sessions. Does somebody have the same problems? Is there a bugfix or a workaround available?

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  • codeba
    codeba Posts: 2 ✭✭

    Hello,

    this happens also after a clean installation of Windows 1809 64bit. 
    Has anyone an idea how to solve this?

  • ruymbeke
    ruymbeke Posts: 3

    Hello,
    After upgrading to Windows 10 1903 we now have the same issue of the sessions tabs disappearing with TeamViewer 11. This makes the switching between sessions very difficult.
    Can you please provide a TeamViewer 11 update to solve this problem ? Upgrading to a newer version of TeamViewer is not an option as we have a perpetual license and have no intention to give it up for the new subscription model.
    Best Regards,
    Gilles

  • Ying_Q
    Ying_Q Posts: 2,584 Moderator ☑

    Hi @ruymbeke 

    Thank you for your post.

    As your TeamViewer is runing on Windows 10.1903, kindly check for the compability of TeamViewer version and operating systems please. Meantime, please contact TeamViewer Support Team for individual assistance and further discussion please.

    Feel free to contact us if there is anything we may assist further with.

    Regards

    Ying_Q

    Community Moderator/中文社区管理员
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