Posted by TrainMan
Henagon

TV 13 - Restrict access to remote computer for All Users

Is there a way to restrict All Users to remote to computer 1 XXX XXX XXX ?

4 Replies
Posted by Community Manager
Community Manager

Re: TV 13 - Restrict access to remote computer for All Users

Hi @TrainMan

Thanks for your post.

Did you already see this Knowledge Base article about How can I restrict access for TeamViewer connections to my computer?

The chapter about Restrict features for incoming connections might be relevant for you.

Hope this helps you.

Best, Esther

Posted by TrainMan
Henagon

Re: TV 13 - Restrict access to remote computer for All Users

Hi,

It's the other way round.

I want to restrict my staff to provide TV support for a customer computer that it's not paying service agreement.

Thanks.

Highlighted
Posted by Community Manager
Community Manager

Re: TV 13 - Restrict access to remote computer for All Users

Hi again,

what about adding a whitelist to the devices of your staff members and add the customers they are allowed support?

Best, Esther

1 Reply
Posted by TrainMan
Henagon

Re: TV 13 - Restrict access to remote computer for All Users

HI,
How do I "add a whitelist to the devices of your staff members" ?

Thanks.