TV Support! Many people have an login error! We want to fix extremely fast!

wp78
wp78 Posts: 4 ✭✭
edited May 2023 in General questions

In my case I have a problem from 8AM today. Many people, as I saw, have a problem too..

Where is the fix for us? Where is the SLA information for your product and support?

 

 

Comments

  • DomLan
    DomLan Posts: 490 ⭐Star⭐

    Hi @wp78

    Usually TeamViewer is very quick in solving connectivity problems. I don't know in detail their Service Level Agreement policies, but offer a summary page with the health status of the services offered.

    Could you further detail the anomaly you detect?

    Regards

    Domenico Langone

    MCSD: App Builder

  • wp78
    wp78 Posts: 4 ✭✭

    2nd day I i still can't connect to servers. Nice :[  Tested on two computers and others broadbands. Data collectro send to support yesterday afternoon - still wait for fix.

     

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