Team Viewer License 8 License limit

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karenpommeroy
karenpommeroy Posts: 1 ✭
edited May 2023 in General questions

Hi,

I have purchased TV8 full license a while ago.
I paid a full price (not monthly subscription).

Due to various reasons like windows reinstalls, laptop changes I have had to activate my licence 9 times.

However they key I got originally can only be used 10 times.
It seems like I wont be able to use TV after 1 more time I do a reinstall.

How can I deal with this issue without having to buy a new version (I'm completely ok with version I am using)? 

Thanks
Martin

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  • Ying_Q
    Ying_Q Posts: 2,592 Moderator ☑
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    Hi @karenpommeroy 

    Thank you for your post.

    Kindly contact TeamViewer Support Team for license moves reset assistance please. If you are experiencing any issue and can not raise a ticket or call TeamViewer support, please send in a Private Message of your TeamViewer account to TeamViewer community moderator, we are able to help you.

    Hope it helps.

    Ying_Q

    Community Moderator/中文社区管理员
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