I have TeamViewer 13 Beta isntalled on my PC and my partner too has the same version installed. I unable to conenct my partner's TeamViewer and got the error NOROUTE_NotAllowed while conencting. My partner can conenct my TeamViewer without any issue.
Only differnece that I ahve observed is my OS version is Windows 7 whereas my partner's OS version is Windows 10. Does the OS version has any realtion with this TeamViewer conenction issue.
Below is the error log that I have from my TeamViewer log.
Trying connection to 293026688, mode = 1
2017/11/15 16:40:47.991 8572 8652 S0 Activating Router carrier
2017/11/15 16:40:47.991 8572 8652 S0 CProcessCommandHandlerMasterConnect::CreateMasterConnect(): master1.teamviewer.com:5938, Connection 8, proxy=''
2017/11/15 16:40:48.174 8572 8644 S0 CProcessCommandHandlerMasterConnect::HandleMasterConnect(): Sending MasterCommand client=TV&connectionmode=1&f=RequestRoute2&homeserver=&ic=-1912490022&id=272495664&id1=272495664&id2=293026688&mid=v4c4c4544005833108050b3c04f524632d481d7945f7249f3b083a8c2198e5476dc5673b5c3c9<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006&midv=2&v=13.0.3711 Beta
2017/11/15 16:40:48.326 8572 8652 S0 CProcessCommandHandlerMasterConnect::ReceivedMasterResponse(): Received MasterCommand NOROUTE_NotAllowed
2017/11/15 16:40:48.327 8572 8652 S0! TcpCarrierBase::SendCompleteQueue(): No Connections, Type_Tcp, Dir_Outgoing, Ending 0, SendQueue 1, CurrentSendQueue 0, SendCache 0
2017/11/15 16:40:48.329 7720 8688 G1!! LoginOutgoing: ConnectFinished - error: NotAllowed
Thanks for your post!
Sorry you are having trouble making connections. Are you only unable to connect to the partner computer in question, or you cannot make a connection at all?
Can you remove the current copy of Beta 13 and download a fresh copy and try the connection again?
Let me know the result,
Yes, I am unable to connect only the mentioned partner computer. I can connect other computers.
I tried re-installing TeamViewer with the latest download of Beta version and it worked like a Charm.
Thanks a lot Jonathan.