TeamViewer 13 and IoS devices

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mlanghorne
mlanghorne Posts: 1
edited May 2023 in General questions

I have installed the TeamViewer Quick support on a iPhone 6s with IoS 11.2.2 , the supporting PC intiating the session was Windows 8.1 Pro I am able to screen share successfully.  I am not able to use any keyboard control or access to icons I can text fine also.  Is this operating as normal or am I missing something.  The version of QuickSupport is 13.0.90431 QS.    The Teamviewer on PC version is 13.0.6447 and is currently a free license I am evaluating to help manage several hundred iPhones that the company supports currently. Thank you for any help or insight you can provide.

-Mike

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