TeamViewer Administrator License Expired

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VeasnaEJES
VeasnaEJES Posts: 1
edited May 2023 in General questions

Hello,

We have purchased Teamviewer 10 for Business,

At Our Teamivewer Administrator , when we tried to clicked on Remoted Computers to remote to, it said, License expired. and Some of Remoted Client machines always pop up " License expired"

Can you help to fix this?

Best regards,

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  • Reyhan
    Reyhan Posts: 269 Staff member 🤠
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    Dear @VeasnaEJES

    Thank you for your post. 

    It might be, that you have installed an update to TeamViewer version 12 on this devices. In such a case you will receive this kind of message.

    Please make sure, that you have installed TeamViewer version 10 to use your bought license.

    You will find the previous versions here

    Best regards.

    Did my reply answer your question? Please accept it as a solution to help others, Thanks.
    Reyhan
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