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Posted by BikerMark
Henagon

Teamvier 13 for mac not connecting to my account

Have installed TV 13 on a my brand new macbook but it fails to connect to my account. Have checked the log and report this error:

2018/01/13 11:13:53.683 3225 123145470455808 G501 AccountLogin::Start: Trying account authentication
2018/01/13 11:13:53.689 3221 123145529876480 S0 CSendCommandToMaster::SendBCommandToMaster: CC=3 CT=4
2018/01/13 11:13:53.907 3225 123145470455808 G501 AccountLogin::HandleChallenge: Try V2Login
2018/01/13 11:13:53.915 3221 123145529876480 S0 CSendCommandToMaster::SendBCommandToMaster: CC=3 CT=4
2018/01/13 11:13:54.014 3225 123145470455808 G501!!!AccountLogin::OnResponseError: Unexpected error code
2018/01/13 11:13:54.014 3225 123145470455808 G501!! AccountLogin::Error: Authentication failed with error 89 of category 2
2018/01/13 11:13:54.014 3225 123145470455808 G501 AccountStorageConnector: Invalidated
2018/01/13 11:13:54.015 3225 140736167805760 G501 Account::SetLoginState: new state: 2

Any idea what does it means?