Teamviewer keeps crashing on several platforms.

Nemiroth
Nemiroth Posts: 1
edited May 2023 in General questions

Since yesterday Teamviewer has suddenly stopped working on 2 of my machines. One is running Mac OSX El Capitan 10.11.6 and the other is running Windows XP SP2 32bit. Other machines running Windows 7 and Windows 10 both work without issues. All affected clients had beta updates enabled, but even after downloading the regular client and re-installing, the problem perisists, so I'm fairly sure it's a server issue rather than a client issue. On the Mac the issue becomes a real pain since the program has to be completely uninstalled, otherwise it keeps trying to run and fails, accumulating error popups. On Windows it stops trying after a while so I left it installed.

Can someone please check this?

Comments

  • tcuffe
    tcuffe Posts: 2

    I am also having exactly the same issue and I am also running 10.11.6.  Is someone able to assist.  I have had to completely uninstall Teamviewer as it keeps attempting to start.

  • KenD
    KenD Posts: 3

    I'm also having this problem on OSX 10.13.3

  • Vsadnik
    Vsadnik Posts: 1

    Win XP and macOS Sierra crashed

  • TB10
    TB10 Posts: 4

    Same here. 

    My Win7 Machine runs fine, but Teamviewer service crashes on Windows XP and even a reboot does not solve it.   Is anyone from Teamviewer support looking into this. Really need it!

  • Esther
    Esther Posts: 4,052 Former Community Manager

    Hi there,

    for the recent crashes on Mac OS, please have a look at this thread:

    TV13 Quit Unexpectedly on OSX

    I will post an update in there as soon as the fixed version is available.

    Thanks, Esther

    Former Community Manager

  • rebelca
    rebelca Posts: 1

    I have used TEAMVIEWER for many years, and for 15 days I have stopped working on MAC OSX "EL CAPITAN" I have uninstalled several times, repaired permissions and I can not get it to work again .. does anyone else have a similar failure?

    Is it a problem of, version 13 ??

     

  • bd2acaeb
    bd2acaeb Posts: 7

    Same PROBLEM...

    Windows XP 32-Bit

    TeamViewer_Setup v13.1.3629.exe

    szAppName : TeamViewer_Service.exe szAppVer : 13.1.3629.0
    szModName : kernel32.dll szModVer : 5.1.2600.6532 offset : 00012fd3

    szAppName : TeamViewer_Service.exe szAppVer : 13.1.3629.0
    szModName : kernel32.dll szModVer : 5.1.2600.6532 offset : 00012fd3

    Reverted back to TeamViewer_Setup v13.0.6447.0.exe and got it working again

    Would be nice to hear from someone at TeamViewer since this is an on-going MAJOR PROBLEM...

    EDIT: NOTE I HAVE THE CRASH DUMP FILES SAVED IF NEEDED!

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