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Posted by Nemiroth
Henagon

Teamviewer keeps crashing on several platforms.

Since yesterday Teamviewer has suddenly stopped working on 2 of my machines. One is running Mac OSX El Capitan 10.11.6 and the other is running Windows XP SP2 32bit. Other machines running Windows 7 and Windows 10 both work without issues. All affected clients had beta updates enabled, but even after downloading the regular client and re-installing, the problem perisists, so I'm fairly sure it's a server issue rather than a client issue. On the Mac the issue becomes a real pain since the program has to be completely uninstalled, otherwise it keeps trying to run and fails, accumulating error popups. On Windows it stops trying after a while so I left it installed.

Can someone please check this?

7 Replies
Posted by tcuffe
Henagon

Re: Teamviewer keeps crashing on several platforms.

I am also having exactly the same issue and I am also running 10.11.6.  Is someone able to assist.  I have had to completely uninstall Teamviewer as it keeps attempting to start.

Posted by KenD
Henagon

Re: Teamviewer keeps crashing on several platforms.

I'm also having this problem on OSX 10.13.3

Posted by Vsadnik
Photon

Re: Teamviewer keeps crashing on several platforms.

Win XP and macOS Sierra crashed

Highlighted
Posted by TB10
Electron

Re: Teamviewer keeps crashing on several platforms.

Same here. 

My Win7 Machine runs fine, but Teamviewer service crashes on Windows XP and even a reboot does not solve it.   Is anyone from Teamviewer support looking into this. Really need it!

1 Reply
Posted by Community Manager
Community Manager

Re: Teamviewer keeps crashing on several platforms.

Hi there,

for the recent crashes on Mac OS, please have a look at this thread:

TV13 Quit Unexpectedly on OSX

I will post an update in there as soon as the fixed version is available.

Thanks, Esther

Posted by rebelca
Photon

Re: Teamviewer keeps crashing on several platforms.

I have used TEAMVIEWER for many years, and for 15 days I have stopped working on MAC OSX "EL CAPITAN" I have uninstalled several times, repaired permissions and I can not get it to work again .. does anyone else have a similar failure?

Is it a problem of, version 13 ??

 

Posted by bd2acaeb
Digon

Re: Teamviewer keeps crashing on several platforms.

Same PROBLEM...

Windows XP 32-Bit

TeamViewer_Setup v13.1.3629.exe

szAppName : TeamViewer_Service.exe szAppVer : 13.1.3629.0
szModName : kernel32.dll szModVer : 5.1.2600.6532 offset : 00012fd3

szAppName : TeamViewer_Service.exe szAppVer : 13.1.3629.0
szModName : kernel32.dll szModVer : 5.1.2600.6532 offset : 00012fd3

Reverted back to TeamViewer_Setup v13.0.6447.0.exe and got it working again

Would be nice to hear from someone at TeamViewer since this is an on-going MAJOR PROBLEM...

EDIT: NOTE I HAVE THE CRASH DUMP FILES SAVED IF NEEDED!