I can log in to my account and access online but when I try to install and set up th eapp on anew computer (Windows 10) I get this error message at log in: The user name and password you enterd do not match any accounts on record.
How can this be since I am, at the same time, able to log in to the web site?
I hope this could help. If not, do not hesitate to ask your questions here.
French Community Moderator
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