Unattended access fails sometimes at reboot
Hi , as in subject, I loose connections to remote computer because the green rectangle down teamviewer icon does not appears, so I must reconfigure unattended access mode.
What is wrong?
Any suggestions?
Thanks
Comments
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Hi raffaele,
Thank you for your post!
Sorry you are having trouble with the remote reboot feature.
To diagnose the issue, we ask that you submit a ticket with log files from your computer so our technical support team can look into issue for you.
You can submit a ticket at> https://www.teamviewer.com/en/support/contact/submit-a-ticket/.
You can access the log files on your computer by viewing >https://community.teamviewer.com/t5/TeamViewer-11/How-to-find-your-log-files-on-Windows-amp-Mac/m-p/73#U73.
We hope you are finding the Community helpful!
All the best,
Jonathan
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