Announcements

QuickSupport - Google Play
Currently, we are aware that our QuickSupport application may no longer be found in the Google Play Store.
We are investigating this and will update with more information once available.

The QuickSupport app download is still available on our download page.

Posted by fuxi
Henagon

Upgrade Issues

Hi,

i'm using Windows10 - the upgrade caused some serious issues:

  • start button is not working anymore
  • show desktop button is not working anymore
  • alt-tab shows minimal layout (like from xp, only icons)
  • all icons on my desktop were re-arranged
  • keyboard switched from german to english

i'm aware, it makes no sense downgrading, as my system settings were changed ..
any ideas how to fix this?

thanks

 

2 Replies
Highlighted
Posted by Iain_wels
Tetragon

Re: Upgrade Issues

Hello fuxi,

Is this a problem with teamviewer?

Thank you for using teamviewer?

With kind regards, Met vriendelijke groet,
Iain Wels,
ICT-Support
If you found this helpfull please verify it as an solution, so it could help other people
1 Reply
Posted by fuxi
Henagon

Re: Upgrade Issues

Hello,
yes, these problems occured directly after installation.
I found a solution meanwhile:
i had to terminate + restart explorer.exe in the taskmanager and anything worked again (except the rearranging of the icons), not sure about the keyboard switch.

thanks