Upgrade asking for Administrator login!

PeterWinkelman
PeterWinkelman Posts: 1
edited May 2023 in General questions

I have a few staff who cannoti upgrade to version 14. A pop up appears asking for administrator. I try my login to resolve this but it does not accept.

My account is set as Administrator but my login does not set up the upgrade to install

See attached pop we get.tv.JPG

Many Thanks Sam

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Comments

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello PeterWinkelman,

    Thank you for your message.

    Unfortunately, this is not possible. If both users connect to the remote device using the ID and the password, both will be able to connect. No feature can give an altert or something similar...

    As it is a great idea, I will forward the request to our developers.

    I wish you a good day.

    Cheers

    Community Manager

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