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Posted by Andy_B
Henagon

VPN - has anyone tested it?

Recently I used the VPN capability built within TeamViewer.  The reason that I am interested is that I have two residences, one in Canada the other in the USA and I am doing automated backups over the net using a product that does not employ secure FTP.  The developer of that product wants a $60 "upgrade" fee to use secure FTP and I wasn't prepared to  that.  Teamviewer VPN is another option , but it seems there is unavoidable manual work involved in obtaining the target VPN IP and then manually having to enter that into my backup program every time.  Is there an easier way to do this or is the manual inputting of the VPN IP impossible to avoid?  

3 Accepted Solutions

Accepted Solutions
Highlighted
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: VPN - has anyone tested it?

Dear Andy_B,

Thank you for your post.

The VPN service is not like your standard VPN, for example Private Internet Access, our service acts more like a VLAN as the machines are placed into a virtual private network so that windows file shares and printer shares can be shared across the devices.

Our VPN service and the IP addresses that are used in the connection are created by DHCP, so there is no guarantee on what IP address will be assigned.

The best option may be to point the backup client to a share folder instead of the IP address machine so that the client can grab the files needed if you have the ability to manually place the files in the VPN share folder.

We hope that this infromation is helpful for your inquiry.

Aaron

 

Aaron Boshers
Support Engineer

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7 Replies
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: VPN - has anyone tested it?

Dear Andy_B,

There is an update to this. 

There has been a recent update to the VPN functionality that should now allow for the devices in a VPN connection to get the same IP address. 

They should be assigned the same as for each connection so this should work for you.

All you would need is the IP addresses from the VPN screen to be able to run the backup solution. 

Best Regards,

Aaron Boshers

Aaron Boshers
Support Engineer

If my reply answered your question, help out other users and click the Accept as a Solution button below.
You can also say thanks by clicking on the Thumbs Up button! Thanks for being an active member of our Community!
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: VPN - has anyone tested it?

Dear MattAd,

Thank you for your inquiry.

This can sometimes happen if your systems sharing is not turned on. 

This can be found in the Control panel | Network and Sharing Center | Advanced Sharing Settings | The network discovery is the important setting to turn on.

With the VPN you may also share file shares and printers So you may wish to turn this sharing on as well.

Regards,

Aaron Boshers
Support Engineer

If my reply answered your question, help out other users and click the Accept as a Solution button below.
You can also say thanks by clicking on the Thumbs Up button! Thanks for being an active member of our Community!
8 Replies
Highlighted
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: VPN - has anyone tested it?

Dear Andy_B,

Thank you for your post.

The VPN service is not like your standard VPN, for example Private Internet Access, our service acts more like a VLAN as the machines are placed into a virtual private network so that windows file shares and printer shares can be shared across the devices.

Our VPN service and the IP addresses that are used in the connection are created by DHCP, so there is no guarantee on what IP address will be assigned.

The best option may be to point the backup client to a share folder instead of the IP address machine so that the client can grab the files needed if you have the ability to manually place the files in the VPN share folder.

We hope that this infromation is helpful for your inquiry.

Aaron

 

Aaron Boshers
Support Engineer

If my reply answered your question, help out other users and click the Accept as a Solution button below.
You can also say thanks by clicking on the Thumbs Up button! Thanks for being an active member of our Community!
7 Replies
Posted by Andy_B
Henagon

Re: VPN - has anyone tested it?

Aaron that is a good suggestion I will give that a try.

Many thanks,

Andy

 

Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: VPN - has anyone tested it?

Dear Andy_B,

There is an update to this. 

There has been a recent update to the VPN functionality that should now allow for the devices in a VPN connection to get the same IP address. 

They should be assigned the same as for each connection so this should work for you.

All you would need is the IP addresses from the VPN screen to be able to run the backup solution. 

Best Regards,

Aaron Boshers

Aaron Boshers
Support Engineer

If my reply answered your question, help out other users and click the Accept as a Solution button below.
You can also say thanks by clicking on the Thumbs Up button! Thanks for being an active member of our Community!
Posted by MattAd
Photon

Re: VPN - has anyone tested it?

Hi,

Every time I try to connect via VPN I get connection timed out when I ping test. Any ideas why?

The firewall has been disabled but I still get same thing.

Regards,

Matt,

Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: VPN - has anyone tested it?

Dear MattAd,

Thank you for your inquiry.

This can sometimes happen if your systems sharing is not turned on. 

This can be found in the Control panel | Network and Sharing Center | Advanced Sharing Settings | The network discovery is the important setting to turn on.

With the VPN you may also share file shares and printers So you may wish to turn this sharing on as well.

Regards,

Aaron Boshers
Support Engineer

If my reply answered your question, help out other users and click the Accept as a Solution button below.
You can also say thanks by clicking on the Thumbs Up button! Thanks for being an active member of our Community!
Posted by Donald
Henagon

Re: VPN - has anyone tested it?

Hello Aaron:

I am a free user of Teamviewer and have been using it for years.  First of all thanks for your product, it has made life easier for me in maintaining my various family member's computers that are many states away.  I have a question about VPN.  Why is that only an option for PC users?  Is there a technical reason why the Mac OS X software version does not offer that capability?

Thanks!

 

Posted by mdw
Henagon

Re: VPN - has anyone tested it?

Does TeamViewer's VPN offer some sort of compression to accelerate data transfer on slow links? I intend something like the "ssh -C" option.

Posted by LcFranz
Photon

Re: VPN - has anyone tested it?

Hi Aaron,

I'm trying to set up the vpn server using my laptop, I did this steps extras>options>advance>show advance doptions

Then hit the configure button name my server and put the password. Install the drivers (VPN and Monitor Driver) then click ok.  Then its says on the bottom left "Not ready. Please check yoru connection".

I'm using a free version. 

Many thanks.