Version Upgrade

UfukTATLIDIL
UfukTATLIDIL Posts: 1
edited May 2023 in General questions

We have team viewer v13 license. Can we upgrade v14 free?

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  • Esther
    Esther Posts: 4,052 Former Community Manager

    Hi @UfukTATLIDIL

    Thanks for your post.

    If you are on a subscription plan, you can just update to TemViewer 14 as all updates are included in the subscription plan.

    You can check your latest invoice or within the TeamViewer app (while logged in to the Computers & contacts list) --> Help --> About TeamViewer whether you are on a subscription or not.

    If you see an expiring date, it means that you are on a subscription as a perpetual license does not have an expiring date (but is limited to a specific version):

    subcription_Expiring.png

    If you still are on a perpetual license for TeamViewer 13, please feel free to contact my colleagues to get your subscription right away :-)

    Thanks and best,

    Esther 

    Former Community Manager

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