Viewing an invited user's screen during meeting - v14

MarkatCLASS
MarkatCLASS Posts: 3
edited May 2023 in General questions

If I'm the organiser and I've arranged a Teamviewer meeting with a client, how can I view the client's screen? Is it in the way the original meeting is set up? We want to be able to swap between screens, mine and the client's Many thanks.

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  • MarkatCLASS
    MarkatCLASS Posts: 3

    Hello. I've organised a Teamviewer 14 meeting with a client, and I want to view their screen. How can I view their screen during the meeting, and then swap back and forth from theirs to mine? Can't see where that is in the set up. Many thanks.

  • AlenaC
    AlenaC Posts: 918 Moderator ☑

    Hello @MarkatCLASS ,

    thanks for reaching out to us.
    Making your client presentator will allow you to see his screen and then he can make you presentator back when you want to show your screen.

    Hope this information helped. Let me know, if we can assist you futher

    Best, Alena 

    Spanish Community Moderator :)

  • MarkatCLASS
    MarkatCLASS Posts: 3

    Thanks very much for this AlenaC. However, I can't see easily how to make my client the presenter. Do you have any simple steps or links to the procedure? Many thanks again.

  • AlenaC
    AlenaC Posts: 918 Moderator ☑

    Hi @MarkatCLASS ,

    when you start a meeting, to change the presenter, please clic on the participants name:

     Meeting.png

    And in a second step, please clic assign as presenter:meeting 2.png

    Please let me know if I can assist your further :)

    Best, Alena

    Spanish Community Moderator :)

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