Where do I find license and invoice number?
When you call. TeamViewer support wants you License and/or Invoice number. Where do you find this?
Thanks, Norm
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Hi Norm,
Thanks for your question!
Both of these pieces of information can be found on your original invoice. But, If your stuck, if you can give us the email address we sent the invoice to, this is also really useful for helping us look up your licence.
We would have sent your original invoice from "accounting-noreply@teamviewer.com" if you would like to search your inbox for your invoice.
I hope this helps.
-ScottySenior Moderator
Did my reply answer your question? Why not accept it as a solution to help others?0 -
Sorry but it’s a bit **bleep** system. Why it’s not available in Management Console after login? We should search for some paper (invoice) on accounting department, nowadays... especially with such virtual product as TeamViewer... ridiculous...
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I have no invoice number
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Pls give me the invoice no to payment by Email [removed per Community Guidelines]
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Bye
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Hi @KnMighty,
Thank you for your post.
In this case, kindly contact our support team directly, as we are unable to issue invoices in the Community for security & privacy purposes.
Licensed TeamViewer account holders are able to generate a support ticket via the below link. Please sign in with your licensed TeamViewer account:
📩 Submit a support ticket
If you have any difficulties submitting a support ticket, please try again to contact our customer support team by the following methods: phone or chat
We appreciate your understanding in this process.
Best,
Akiho
P.S. We do not allow the upload of personal information to this forum in order to protect our users' privacy and personal data. Thanks for your understanding that we remove such information immediately.
Japanese Community Moderator / コミュニティモデレーター
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