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Posted by
Digon

Windows logon option not working

Hi,

I have been trying to use windows logon option to access to the servers but it keeps giving me authentication failed.

I am sure that the password is correct. Please advise

windows logon.JPG

 

If the access control is changed to custom setting, the error message will be "authentication failed"

I am using policy to control this server.

 

2 Replies
1 Accepted Solution

Accepted Solutions
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Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Windows logon option not working

Hi junxian_li

Thanks for posting!

So you said this is a server, is it on a domain?

If the device is part of a domain, the username must read DOMAIN\username then password in order to be recognised by windows as both peices of information are required.

I hope this helps!

-Scotty

Senior Moderator
Did my reply answer your question? Why not accept it as a solution to help others?

View solution in original post

2 Replies
Highlighted
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Windows logon option not working

Hi junxian_li

Thanks for posting!

So you said this is a server, is it on a domain?

If the device is part of a domain, the username must read DOMAIN\username then password in order to be recognised by windows as both peices of information are required.

I hope this helps!

-Scotty

Senior Moderator
Did my reply answer your question? Why not accept it as a solution to help others?

View solution in original post

Highlighted
Posted by
Digon

Re: Windows logon option not working

ar! it works now! didn't crossed my mind. many thanks!