Your license or your partners license is blocked
good morning, i have an issue with accessing my team viewer 9, its saying your license or your partners license is blocked, please can you take a look at this?
Comments
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Hi @mtyler89 ,
Thank you for your post.
In this case, I recommend to call our support team directly so they will assist you further.
You can also read this article for more information: https://community.teamviewer.com/t5/Knowledge-Base/This-device-has-been-blocked/ta-p/91345
I apologize for any inconvenience caused.
Kind regards,
YuriFormer Japanese Community Moderator0 -
thanks Yuri, unfortuently i did try to call the number before i posted on here but the phone number listed on the website for australia is wrong, it goes to a different company.
Please can you confirm what the correct number is?
Thanks
Mike
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Hi @mtyler89 ,
Thank you for your reply.
I did a test call from the list: https://www.teamviewer.com/en/support/contact/ and I confirmed that the Australian phone number is correct and goes to TeamViewer.
Could you please try it again?
I apologize for any inconvenience caused.
Kind regards,
YuriFormer Japanese Community Moderator0
