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Posted by
Henagon

de-activate licence

installing on a new machine, tried to deactivate licence doesn't seem to make a difference.  when activating on new machine i'm, getting your licenec has already been activated you do not have any moves left.

3 Replies
3 Replies
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Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: de-activate licence

Hi @AcuteSales,

Thank you for your message.

Can you please contact your local support team?

They are pleased to help you with reactivating your license. 

Have a great day. 

All the best,
Natascha

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Posted by
Henagon

Re: de-activate licence

Hi

I have raised a ticket, or am i better calling the number?

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Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: de-activate licence

Maybe it is faster if you call the support directly. But your ticket will be processed as well. :) You just may need more patience ;) 

Have a great day. All the best,
Natascha