sign in problem

Mateusz1
Mateusz1 Posts: 2
edited May 2023 in General questions

Hello,

I have problem with sign in to application. I had licence Business but the licens expired. I want use Teamviewer free but I get notoication that my subscription expired, please renowal licence. I cannnot sign in to application.

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Comments

  • JeanK
    JeanK Posts: 6,973 Community Manager 🌍

    Hello @Mateusz1,

    Thank you for your message. ?

    Your license is activated on a Business license which is valid until June.
    To use it, please login to your account.

    Once the license expires, your account will be set back to free.

    Best,

    Jean

    Community Manager

  • Mateusz1
    Mateusz1 Posts: 2

    My license expired June 2019. My account is Free and I cannot login to desktop app. I getting notification as on photos below.Screenshot_6.pngScreenshot_7.png

  • JeanK
    JeanK Posts: 6,973 Community Manager 🌍

    Hello @Mateusz1,

    Thank you for your message. ?

    I refreshed your account. Could you please restart your computer and try again?

    Best,

    Jean

    Community Manager