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Posted by bendksu
Henagon

slow response on remote computer

When connecting to my partner's computer, I can move my mouse on his screen, but when I click on an application or a folder, the response time is very long. It takes 5 minutes for a file to open or for the remote computer to respond to a click. The internet speed is fine.

1 Reply
1 Accepted Solution

Accepted Solutions
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: slow response on remote computer

Hi,

The following could be the reasons for delay in response on Partner's computer.

1. Slower internet connection either on local or on remote pc.

2. Lesser Memory on th remote PC.

You can try the following:

1. Goto menu  "Extras-->Remote Control --> Quality -->  Optimize Speed "

this should work. 

Thanks.

 

View solution in original post

1 Reply
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: slow response on remote computer

Hi,

The following could be the reasons for delay in response on Partner's computer.

1. Slower internet connection either on local or on remote pc.

2. Lesser Memory on th remote PC.

You can try the following:

1. Goto menu  "Extras-->Remote Control --> Quality -->  Optimize Speed "

this should work. 

Thanks.

 

View solution in original post