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Posted by
Henagon

team viewer license revert to free after tensor trial expired

hi

i had a premium team viewer license but i also  activated a trial license for tendor 2weeks ago to try out. but now the trial had expired. my ream viewer license reverted to free !

how do i revert to my premium  license ? i cant find th3 previous activation email to activate my license. please help

3 Replies
1 Accepted Solution

Accepted Solutions
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Posted by Moderator Moderator
Moderator
Solution

Re: team viewer license revert to free after tensor trial expired

Hello @ronnielee

Thank you for your message. 🙌

I've removed your account from your Tensor trial and sent you the activation email again, so you can reactivate the Premium on your account. 💯

You will find all the information you need about the activation in our Knowledge Base article here: How to activate your license 

If you need any further information, please let me know.

Cheers,

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

View solution in original post

3 Replies
Highlighted
Posted by Moderator Moderator
Moderator
Solution

Re: team viewer license revert to free after tensor trial expired

Hello @ronnielee

Thank you for your message. 🙌

I've removed your account from your Tensor trial and sent you the activation email again, so you can reactivate the Premium on your account. 💯

You will find all the information you need about the activation in our Knowledge Base article here: How to activate your license 

If you need any further information, please let me know.

Cheers,

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

View solution in original post

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Posted by
Henagon

Re: team viewer license revert to free after tensor trial expired

Hi Jean

Thanks you very much !

Its worked now.

 

Highlighted
Posted by Moderator Moderator
Moderator

Re: team viewer license revert to free after tensor trial expired

You are welcome! I'm glad I could help. 💪

See you soon in the Community! 🍀

Chhers,

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!