unable to control version 7.0.12313

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Jitender
Jitender Posts: 1
edited May 2023 in General questions

dear sir,

     I'm not able to share my screen it says no access route....

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  • JeanK
    JeanK Posts: 6,987 Community Manager 🌍
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    Hello @Jitender

    Thank you for your message.

    I recommend you to restart the TeamViewer service on both sides and try again.

    If the problem still occurs, I recommend you to use TeamViewer 14 on both sides of the connection.

    You will find all the information you need in our Knowledge Base article here: Enjoy using the best version of TeamViewer we made so far! - How to proceed?

    I hope this could help.

    Cheers

    Jean

    Community Manager

Trustpilot

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