Hello!! I have a problem. I have a samsung C115 K zoom, witch i still use as a cammera for his quality images. with android 4.4.2 on it. I could access it remotely until teamviewer returned a message that I needed to update to a newer version. I updated the host on the Samsung C115. it lets me enter and access it but the remote access part is disabled. I also tried other models of samsung C115 K zomm. same problem. if I don't update, it won't let me access it. if I update I no longer have the remote option. but otherwise all the options work. Please help me, if possible. Thank you!!!
Thank you for your message and welcome to the TeamViewer Community! 🙌
To use the TeamViewer apps, the latest version of Android 4.4 is required, which means Android 4.4.4. Please see our article: Compatibility - Android
You might need to update your Android OS to the 4.4.4 version to be able to use our apps.
French Community Moderator
If my reply answered your question, help out other users and click the Accept as a Solutionbutton below. ✅ You can also say thanks by clicking on the Thumbs Up button! Thanks for being an active member of our Community!