Can't log in

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Posted by Sandy7545
Henagon

Can't log in

I use team viewer to access the computers at my 2 business locations from home.  I can't log in - I get an error message that the password I entered is invalid.  I have re-set my password and authenticated the home device.  I think one of my employees did something on team viewer when she was trying to access her email account.  I am thinking my only recourse now is to delete team viewer from all the computers and start from scratch.  I use the free license and am not super tech savvy so I need a fairly simple solution.

1 Reply
1 Reply
Posted by Sandy7545
Henagon

Re: Can't log in

Update to my original post - I can access my home computer from business location 1 but can't access business location 1 from home.  I can access business location 2 from home.