TeamViewer 9 blocked by Avira Premium Security Suite

klimator
klimator Posts: 2
edited May 2023 in General questions

Hi folks,

since Avira has updated this morning (Avira Version: Free 15.0.25.172 v. 21.03.2017) TeamViewer doesn´t connect anymore with the internet (TeamViewer-Version: 9.0.41110). It only gives a message (analogously) that Avira Premium Security Suite was found and might be responsable for blocking TeamViewer. I already configuarted all TV.exe (incl. _Desktop.exe and Service.exe) as an exception in Avira (system-scanner and real-time-scanner) as well as with regard to the windows-firewall. Furthermore, I disabled the Windows-firewall to check, wether this is causing trouble. But no success. Before updating Avira everything worked.

Is anybody out there who can give some help? Thank you very much!

Best regards,

klimator

PS.: Windows 7 Enterprise - 32bit, Intelcore, 2GB RAM

Comments

  • klimator
    klimator Posts: 2

    Hi again,

    i just updated TeamViewer to the latest Version 12.0.75813. The problem of no connection to the internet is now solved. How easy.

    Best regards,

    klimator