Problem with iPad app and Mac Mini

gianventu
gianventu Posts: 1 ✭
edited May 2023 in General questions

Hi everybody,

I have just upgraded to beta version and upgraded also the osx app. When I connect to my Macbook everything is fine but when I try to connect to my Mac Mini, the app crashes immediatly. It doesn't happen if I connect from my iPhone or from the Macbook to mac mini: only the connection between ipad air and mac mini causes the app to crash...any idea to help solve this problem?

Thank you

Comments

  • MacStarDeluxe
    MacStarDeluxe Posts: 1 ✭

    Hi all,

    when I try to make a connection from my iPad to my Mac Mini it sees that the Mac is online but when I try to make a connection the app just crashes. 
    However, on the Mac you see the incoming connection. But the app crashes ...
    Connections from other computers or an iPhone is working perfectly. 

    Anyone who experience the same issue? 

  • Julia
    Julia Posts: 290 Staff member 🤠

    Hi gianventu,

    We published our final version 12 yesterday - can you please test the behavior with the new version?

    Thank you :)

    Julia
    Senior Support Engineer - 2nd level Support
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