account recovery without email address

memox
memox Posts: 2
edited May 2023 in General questions

Hello,

I have an old teamviewer account without an email address but with just an username, since login page gives "Your TeamViewer account has been locked." error, how can I recover the account? Thank you.

Comments

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello memox,

    Thank you for your message.

    Could you give me in private message your TeamViewer account ?

    I'd like to have a look on the situation here.

    Cheers

    Jean

    Community Manager

  • memox
    memox Posts: 2
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