General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Commercial use - Connection time outHi all, 👉 Request your reset here 👈 Read my Blog article to find more information about Commercial …
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So many timeouts all of a sudden! (Remote Control session terminates)I've suddenly been getting a lot of timeouts and closed sessions ("Your TeamViewer session has…
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How could I leave a shared group ?Hello, I have a shared group (with a cloud icon) I would like to leave (or remove). I've tried ever…
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Merged: PasswordThis discussion has been merged.
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Why is my password changing after one use?I used to be able to used the password to access our POS at the bar for ages, now it want's a new p…
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Save, See, Share details! Need Excel!Old interface was fine, why this faffy update that has no function? Particularly; Many users are …
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Merged: can only stay connected for 30 seconds or so then connection timeout msg.This discussion has been merged.
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Saving passwords in new interfaceHi guys! I need to understand how to use the newer interface.... On the old one I could the custome…
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New Version - save a device and passwordHi All, I've found a few little bugs with team viewer including their support which I've never need…
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TeamViewer + VPNHello people, new here, I hope to get plenty of useful information from you. Now to the subject, I…
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Possible for client not wishing to install any EXE to allow our Developers to access PC remotely?We have been using TeamViewer to support our customers for years. Most install QuickSupport. I h…
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Merged: Problem with the free licenseThis discussion has been merged.
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Merged: Is Teamviewer no longer free for non commercial use?This discussion has been merged.
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Merged: Connecting at office but not from homeThis discussion has been merged.
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Merged: I have a personal computer but TeamViewer keeps saying "COMMERCIAL USE DETECTED". How do I …This discussion has been merged.
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Logging outI have 2 issues with my TeamViewer: It keeps logging me out (using mac) and logging in is a pain, e…
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Teamview 15.39.3 Client keeps signing outHI all, I have 3 totals TV clients and and an issue with my TV Client running on my Windows 11 Home…
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Merged: Personal usesThis discussion has been merged.
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Error Message When Establishing ConnectionHello everyone, I've recently encountered an error message while attempting to establish a connecti…
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Reset Form - cannot submit as page is not functioningI'm trying to submit a Commercial Use reset form, but cannot complete the process because of proble…
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TV 12 Falsely Reporting Remote Old VersionTeamViewer 12 perpetual license has stopped working with the error "The Remote Teamviewer is r…
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Merged: Remote disconnectingThis discussion has been merged.
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Merged: Computer Wrongly ClassifiedThis discussion has been merged.
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Reset form - Not possible to fill it out againHi all, I need to fill in the form at teamviewer.com/en/reset-management becuase commercial use wa…
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Merged: PRIVATE USERThis discussion has been merged.
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Merged: Free version user for personal use. I keep getting a pop up saying Connection blocked afte…This discussion has been merged.
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Merged: Free for personal use kicking me outThis discussion has been merged.
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Policy can be selected for client, but not savedI am adding devices to our MC. I have 4 devices in a group and 2 have had a policy added to them, t…
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Merged: Disconnection of my connectionThis discussion has been merged.
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Login to Windows without asking for win login passwordI need to give a collaborator a Team Viewer access on a PC with Win 11 without having to type the W…
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Merged: How to reset blocked use because of false commercial use detectionThis discussion has been merged.
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