"Partner started the internet call. Do you want to unmute your microphone?" dialog box.

Posted by Telxon
Digon

"Partner started the internet call. Do you want to unmute your microphone?" dialog box.

At the start of almost EVERY remote unattended session, I receive the dialog box "Your partner started the internet call. Do you want to unmute your microphone?". 

1) I don't have a microphone connected to my PC.

2) This is an unattended server. There is no one to start a VOIP session with and even if there was, there's no microphone or speakers connected to a server.

How do I disable this nagging window at the start of EVERY session? I never want to see it again.

 

110 Replies
Posted by bronsonshehorn
Henagon

Re: "Partner started the internet call. Do you want to unmute your microphone?" dialog box

I have the exact same issue that just started when I upgraded from Teamviewer 10 to Teamviewer 12. I have absolutely no use to start an internet call with an unattended server in an empty room. A solution for this nagging error would be very helpful.

Posted by mels
Henagon

Re: "Partner started the internet call. Do you want to unmute your microphone?" dialog box

I have the same issue.  Started a couple of days ago.  It's not the end of the world, but it is very annoying.

Posted by tomato1602
Henagon

Re: "Partner started the internet call. Do you want to unmute your microphone?" dialog box

Same issue here, very annoying. Started today after the update from 12.0.78313 to 12.0.75813

Posted by JPIT
Henagon

Re: "Partner started the internet call. Do you want to unmute your microphone?" dialog box

Has anyone found a fix yet?

Posted by FabianOtto
Henagon

Re: "Partner started the internet call. Do you want to unmute your microphone?" dialog box

no, same problem here since today. no fix as of yet.

 

unbelievable, because I did not even update anything!

Posted by eYordanov
Henagon

Re: "Partner started the internet call. Do you want to unmute your microphone?" dialog box

Just had the same issue with a brand new installed TeamViewer on a new computer. Very strange indeed!

Posted by stfarm
Henagon

Re: "Partner started the internet call. Do you want to unmute your microphone?" dialog box

I am always using Skype with my partner to share her laptop. And now since the change Skype audio stops and nothing works.

If you make changes can you give us the option to revert back?? This is beyond annoying !

I will look for a different tool if you dont fix that soon.

Posted by tomato1602
Henagon

Re: "Partner started the internet call. Do you want to unmute your microphone?" dialog box

I updated the TW version on all the machines and annoying dialog is not appearing any more!

YAY!!

So it seems that when the session requestor has the same version as the partner machine no dialog appears, at least not on my machines. hope this helps

Posted by Springie2003
Photon

Unmute microphone Prompt

This issue has started for me today and has never happened before. Every time I open a connection to my remote PC it displays a Prompt with the following:

Unmute Microphone
Your partner started the internet call. Do you want to unmute your microphone?
No   /   Unmute Microphone

I do now know what is causing this prompt to show and I cannot figure out how to disable it.

Please help. Thanks

Posted by jelabarre59
Trigon

Re: "Partner started the internet call. Do you want to unmute your microphone?" dialog box

My presumption had been, when I saw this recently, that I had missed a configuration setting.  From what I'm seeing here, it looks like TV has decided to ADD some unneeded and unwanted function, and has apparently deemed us unworthy of deciding whether we want it shut off.   Unacceptable.

Posted by CraigAlan
Trigon

Re: Unmute microphone Prompt

Indeed this is happing with the latest update.  I have a MS webcam that is connected and even though the mic is muted my light is on the camera, as if it is transmitting sound/video.  This was NOT the case with the previous version.  I see this as a bit of a security concern.  An status on a fix for this?

Posted by ASLS
Henagon

Re: Unmute microphone Prompt

Same here ...

It's *very* annoying ...

Posted by Moderator Moderator
Moderator

RE: Unmute microphone Prompt

HI @Springie2003 @ASLS @CraigAlan

Thank you for your post. We released a new TeamViewer Version 12. Please make sure, that you have the latest version on both sides. 

Some users are faced with the same problem, an update should be the solution. 

Please give it a try.

Did my reply answer your question? Please accept it as a solution to help others, Thanks.
Reyhan
Highlighted
Posted by CraigAlan
Trigon

Re: RE: Unmute microphone Prompt

The new version is when it started.  I am running 12.0.78313 on both.  Is there a newer version?  If so the program does not recognize that and says the program is up to date.