Cant connect to my computers

Posted by Fil
Henagon

Cant connect to my computers

For the past couple weeks, i cant use TV, i have 4 pcs added in my account and i cant access to any of them at all possible combos.
I have tried on same network, outside, fresh install, Resetting the router, wireless connection and wired, firewall off on pcs and router. Fresh GPU drivers, using Android app.

AND i am out of ideas, i have been using this very same account for years and not a singeleza issue, what could be wrong now?
6 Replies
Highlighted
Posted by Chiron
Hexagon

Re: Cant connect to my computers

Are these Windows computers?

Do you have a working Internet connection?

Do the computers display their TeamViewer ID or IP address?

In you contact list, are the computers online (blue icon)?

Do you get an error message when you try to connect?

I don't work for TeamViewer. I'm just a user.
5 Replies
Posted by Fil
Henagon

Re: Cant connect to my computers


@Chironwrote:

Are these Windows computers?

yes

Do you have a working Internet connection?

yes

Do the computers display their TeamViewer ID or IP address?

they display TV ID

In you contact list, are the computers online (blue icon)?

yes all blue 

 

Do you get an error message when you try to connect?

yes, i get, not possible to connect to your partner in that adress,  or wait forconnectfailed, or just connection error (android), i use it in portuguese, the translation may be different.

I instaled and used some TV alternatives, and all are working fine.

Instaled TV 12, but still same problems


 

Posted by Chiron
Hexagon

Re: Cant connect to my computers

When you installed v12, did you remove the settings from the previous version?

If you are on the same network, can you connect using IP address instead of TVID?

 

If you can connect with IP while on the same network the problem would be networking. Firewall or DNS are probable.

See: Not Ready to Connect

If you can't connect with IP then I suspect TeamViewer settings. I would re-install and make sure all settings are removed.

 

I don't work for TeamViewer. I'm just a user.
Posted by Fil
Henagon

Re: Cant connect to my computers

I did uninstall using revo uninstaller, i tested with ip, and i can connect no problems on the same network.

DNS is off on my router, i am going to turn off firewall again.

edit: i did turn off windows firewall and my router firewall, then got into TV folder and add every thing that was in the folder to pass throu the firewall.

edit 2: ip connection only worked once

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Posted by Chiron
Hexagon

Re: Cant connect to my computers

What are you using for DNS?

Are you using a VPN or proxy?

 

I don't work for TeamViewer. I'm just a user.
Posted by Fil
Henagon

Re: Cant connect to my computers

well i used LogMeIn Hamachi for a while so i can stream steam games when i am not a home, but i unistaled it a long ago.

Anyway, TV just started to work today, with firewall on etc, everything as it should.

I wish i could know what happened...

 

Ty anyway for helping me