Got a Team viewer V12 License will that work fro Version 13

jack78546
jack78546 Posts: 1
edited May 2023 in General questions

Got a Team viewer V12 License will that work fro Version 13

Comments

  • Natascha
    Natascha Posts: 1,591 Moderator ☑

    Dear @jack78546,

    Thank you for your post. 

    The license in version 12 can be used with the software in version 12. If you want to use the software in version 13, you have to upgrade your license. 

    Best, 
    Natascha

    German Community moderator 💙 Moderatorin der deutschsprachigen Community

  • DomLan
    DomLan Posts: 490 ⭐Star⭐

    Hi @jack78546,

    that typographical error could create some confusion. Is it FOR or FROM?

    TeamViewer is backwards compatible. Connections from a TeamViewer 13 to a TeamViewer in version 12 should work without any issues.

    From TV 12 to TV 13 will not work.

    Regards

    Domenico Langone

    MCSD: App Builder

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