I have a business account and am just got a new computer. I deleted the previous computer from the Teamviewer device list, but when I am trying to add the new one, I get this message:
"Install limit reached. With your edition, you may use TeamViewer only on a limited number of devices. Please either deactivate an existing install in your account settings or upgrade to a higher edition."
I have used only a few device slots, and my account says I have 200 available. I even tried deactivating a few other computers, and it still says I'm over the limit. I contacted Teamviewer support and no one answered me. Can someone please help?
Thank you for your message.
Could you send me in private message your invoice number?
I'll be able to help you.
Many thanks in advance!