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Posted by TrainMan
Henagon

TV 13 - Restrict access to remote computer for All Users

Is there a way to restrict All Users to remote to computer 1 XXX XXX XXX ?

4 Replies
Posted by Community Manager
Community Manager

Re: TV 13 - Restrict access to remote computer for All Users

Hi @TrainMan

Thanks for your post.

Did you already see this Knowledge Base article about How can I restrict access for TeamViewer connections to my computer?

The chapter about Restrict features for incoming connections might be relevant for you.

Hope this helps you.

Best, Esther

Community Manager


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Additional information can be found here: Knowledge Base | Community Blog | How to get started 

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Posted by TrainMan
Henagon

Re: TV 13 - Restrict access to remote computer for All Users

Hi,

It's the other way round.

I want to restrict my staff to provide TV support for a customer computer that it's not paying service agreement.

Thanks.

Highlighted
Posted by Community Manager
Community Manager

Re: TV 13 - Restrict access to remote computer for All Users

Hi again,

what about adding a whitelist to the devices of your staff members and add the customers they are allowed support?

Best, Esther

Community Manager


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Find this helpful? Say thanks by clicking on the Thumbs Up button.


 


Additional information can be found here: Knowledge Base | Community Blog | How to get started 

Japanese Community (日本語コミュニティ) |  Chinese Community (中文社区)

1 Reply
Posted by TrainMan
Henagon

Re: TV 13 - Restrict access to remote computer for All Users

HI,
How do I "add a whitelist to the devices of your staff members" ?

Thanks.