TV 13 - Restrict access to remote computer for All Users

TrainMan
TrainMan Posts: 5
edited May 2023 in General questions

Is there a way to restrict All Users to remote to computer 1 XXX XXX XXX ?

Comments

  • Esther
    Esther Posts: 4,052 Former Community Manager

    Hi @TrainMan

    Thanks for your post.

    Did you already see this Knowledge Base article about How can I restrict access for TeamViewer connections to my computer?

    The chapter about Restrict features for incoming connections might be relevant for you.

    Hope this helps you.

    Best, Esther

    Former Community Manager

  • TrainMan
    TrainMan Posts: 5

    Hi,

    It's the other way round.

    I want to restrict my staff to provide TV support for a customer computer that it's not paying service agreement.

    Thanks.

  • Esther
    Esther Posts: 4,052 Former Community Manager

    Hi again,

    what about adding a whitelist to the devices of your staff members and add the customers they are allowed support?

    Best, Esther

    Former Community Manager

  • TrainMan
    TrainMan Posts: 5
    HI,
    How do I "add a whitelist to the devices of your staff members" ?

    Thanks.
Trustpilot

Categories

This Week's Leaders