windows server impossible to connect with teamviever until a user is looged in

Posted by jmogez
Henagon

windows server impossible to connect with teamviever until a user is looged in

Hi, I have installed teamviewer as a service on my windows 2012 r2. The service is started and it's possible to connect with teamviewer if a session is open. But, If I close my session, it's not possible to connect with teamviewer, the message tell me that teamviewer is not started.

Thank for your help !

 

 

1 Accepted Solution

Accepted Solutions
Highlighted
Posted by Senior Moderator Senior Moderator
Senior Moderator
Solution

Re: windows server impossible to connect with teamviever until a user is looged in

Hi jmogez

Thanks for posting.

You need to note that TeamViewer Servers have more than one ID. IF you connect to the TeamViewer ID for an RDP session, the session must be active. Otherwise, you need to use the server ID.

You can see more information in our server FAQ here: Working with TeamViewer on Windows Servers

-Scotty

Senior Moderator
Did my reply answer your question? Why not accept it as a solution to help others?
1 Reply
Highlighted
Posted by Senior Moderator Senior Moderator
Senior Moderator
Solution

Re: windows server impossible to connect with teamviever until a user is looged in

Hi jmogez

Thanks for posting.

You need to note that TeamViewer Servers have more than one ID. IF you connect to the TeamViewer ID for an RDP session, the session must be active. Otherwise, you need to use the server ID.

You can see more information in our server FAQ here: Working with TeamViewer on Windows Servers

-Scotty

Senior Moderator
Did my reply answer your question? Why not accept it as a solution to help others?