Teamviewer 14 Preview on MacOS Mojave Unstable

Posted by adamb
Henagon

Teamviewer 14 Preview on MacOS Mojave Unstable

I can install and launch it fine but it consumes massive amounts of memory/crashing frequently and connecting to other computers is laggy (almost like the network is slow but it is not). Tried on 2 different Macbook Pros and different logins running Mojave.

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Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Teamviewer 14 Preview on MacOS Mojave Unstable

Hi all,

The hotfix for this problem is online - you can download it from our homepage.

Cheers,

Julia
Support Engineer - 2nd level Support
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1 Reply
12 Replies
Posted by BAAD
Digon

Re: Teamviewer 14 Preview on MacOS Mojave Unstable

i got smth very similar with laggy connections on 14 pref and macOS Mojave 

in local subnet i use 2 devices 

1st - MacboocPRO runing Mojave 

2nd - Windows 10 PC 

on Mac i got very laggy connection when i connect to same remote host from windows all works great and smoothly

Posted by imaleev
Photon

Re: Teamviewer 14 Preview on MacOS Mojave Unstable

Remote screen freezes to 3-4 seconds each time when mouse cursor changes. It appeared just after update to 14.

Posted by kreatosict
Electron

Re: Teamviewer 14 Preview on MacOS Mojave Unstable

Hello,

Here to chime in and confirm every reply so far.

We've installed the Beta (this exact version) on the latest version of Mojave (macOS Mojave 10.14) and I've experienced periodically sluggish connection problems and "view updates". When you minimize a window on the remote computer for example, it "hangs" for a second. If you type, you get to see the result like 2 or 3 seconds later. Like the computer is "slow" or the connection is bad, but both are NOT the case.

When removing the Beta and installing the stable release (v13.2.14327 at this moment) all these problems are gone. The transitions on the remote computer are smooth, the typing is not delayed, ...

Posted by Community Manager
Community Manager

Re: Teamviewer 14 Preview on MacOS Mojave Unstable

Hi all,

Thanks you for your reports.

We are working on the topic.

I will keep you posted.

Best, Esther

Community Manager


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Posted by joshke
Henagon

Re: Teamviewer 14 Preview on MacOS Mojave Unstable

Experiencing the same issues on Mojave latest TV14 beta.  Tried to remove it and reinstall TV 13, can't log in on TV13, after 2FA it goes back to login screen. Now I can't work as usual as a paying customer, I think TV14 is a huge step backwards as those issues look like early stage issues. 

Regards

Johannes

Posted by BAAD
Digon

Re: Teamviewer 14 Preview on MacOS Mojave Unstable

@Esther any info about this case? 

Highlighted
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Teamviewer 14 Preview on MacOS Mojave Unstable

Hi all,

The hotfix for this problem is online - you can download it from our homepage.

Cheers,

Julia
Support Engineer - 2nd level Support
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1 Reply
Posted by joshke
Henagon

Re: Teamviewer 14 Preview on MacOS Mojave Unstable

Thanks, I have just installed and after I first test I couldn't identify any speed issues. But the login in bug is still happening.
After I try to connect to one of my computers, TV logs out and automatically in again and after that I'm able to connect to the computer.
Posted by kmaybury
Henagon

Re: Teamviewer 14 Preview on MacOS Mojave Unstable

I'm experiencing the same problem with both TeamViewer and TeamViewerQS. TeamViewer 14 keeps crashing.

Is there a way of reverting back to version 13?

Posted by adamb
Henagon

Re: Teamviewer 14 Preview on MacOS Mojave Unstable

You can delete it from the applications folder and then re-install 13: https://www.teamviewer.com/en-us/download/mac-os/

Posted by BAAD
Digon

Re: Teamviewer 14 Preview on MacOS Mojave Unstable

updated to:  14.0.11436 and it works great for now i dont see more issues 

Posted by TeamViewer Staff
TeamViewer Staff

Re: Teamviewer 14 Preview on MacOS Mojave Unstable

Hi all,

Thank you for your feedback - we are happy to hear that it works with the new update Smiley Happy

Have a nice day!

Julia
Support Engineer - 2nd level Support
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