Broken popup advert when closing session

Michael2018
Michael2018 Posts: 5
edited May 2023 in General questions

Getting this annoying popup when logging out of a machine. Unable to close it, have to click 'get started' which brings up a webpage then the advert disappears.

Quite annoying when needing to log into many computers, many times doing support work.

Give us paid users an option to not display any ads from teamviewer.

Screenshot: i.imgur.com/7A0hTSc.png
image

 

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Comments

  • AaronGlover
    AaronGlover Posts: 3
    My entire team and I are also receiving this broken advertisement.

    STOP Interrupting PAID users us in such an obnoxious way. Ads should be disabled for Corporate License Holders!

    Ridiculous!
  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]

    Hi @Michael2018  and @AaronGlover ,

    Thank you for your post.

    I have created a ticket for you to follow up on this case by our support team.

    I apologize for any inconvenience caused.

    Please feel free to post if there is anything else I can do for you.

    Best regards,
    Yuri

    Former Japanese Community Moderator
  • Natascha
    Natascha Posts: 1,591 Moderator ☑

    Hi @Michael2018 and @AaronGlover,

    Thank you for your post.
    We are aware of the blank pop up and our colleagues are taking care of it.
    Please be patient until the fix will be released.
    We are apologizing for the inconvenience caused. Feel free to contact us again, if there is anything we can help you with. 

    All the best,
    Natascha

    German Community moderator 💙 Moderatorin der deutschsprachigen Community

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