False Positive Teamviewer IDP.Generic?

OH
OH Posts: 1
edited May 2023 in General questions

Hi, I recently was using Teamviewer later to get prompted by this error message. I just took it as a false positive any ideas? Thank you.avast false positive.png

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  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]

    Hi @OH

    Thank you for posting.

    With regards to the error message from Avast, could you please update the virus definition file?

    Also please double check if the service below has been blocked in your Avast security software.

    • teamviewer.exe
    • teamviewer_service.exe
    • teamviewer_desktop.exe

    Hope this information will be helpful for you.

    Best regards,

    Former Japanese Community Moderator
  • theark
    theark Posts: 1

    As you may know, 'IDP.Generic ' refers to a file that appears to exhibit the same behavior as known malware. AVG says that the first step is to ensure that your anti-virus software and definitions are fully updated then perform a threat scan. If the problem persists, contact AVG with the full details.

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