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Posted by ActionJack
Henagon

Issue accessing RDP when using Teamviewer

I'm using Teamviewer 14.3.4730.

My laptop is in the office and I'm remotly connecting to it using Teamviewer from Home.In my home computer I have Windows 10 and my laptop in the office also has Windows 10.

I can successfully remote manage my office laptop from home. The issue when I'm remote managing my office laptop from home, I want to access a Windows 2016 Server located on the internet network e.g. 10.0.1.120. When I RDP to this server from my office laptop via Teamviewer I get black screen. When I'm at work and RDP to this server It works fine.

The funny thing is that it works when I RDP to Windows XP or Windows Server 2003.

Just a flow how I can connect to RDP
Home -> Laptop in the Office -> RDP

I'm have tried reinstalling Teamveiwer and etc but no luck.

1 Reply
1 Reply
Posted by Moderator Moderator
Moderator

Re: Issue accessing RDP when using Teamviewer

Hi @ActionJack 

Thank you for your post.

Feel free to browse TeamViewer on Windows servers for further information and possible solutions.

Regards

Ying_Q