Lost Key

ventersean
ventersean Posts: 1
edited May 2023 in General questions

Hello everyone,

We lost access to the phone that configured and we have two key authentication configured on our account and now we cannot sign in with the account.

How to we proceed to regain access?

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  • Natascha
    Natascha Posts: 1,591 Moderator ☑

    Hi @ventersean 

    Thank you for your post. 

    Can you please send me the affected email address in a private message?

    Thank you in advance and all the best,
    Natascha

    German Community moderator 💙 Moderatorin der deutschsprachigen Community

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