No Connection to patner for all connections
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Marinus
Posts: 2 ✭✭
Best Answer
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Hi @Marinus ,
Thank you for your post.
In your case, please see following checks:
- Is your internet connection working? (Both a local device and a endpoint device.)
- Can you check if restarting the TeamViewer service helps for both of devices?
- Can TeamViewer reach the internet?
If not, please open Port 5938 for outgoing connections.
Hope this information will be helpful.
All the best,
YuriFormer Japanese Community Moderator5
Answers
-
Hi @Marinus ,
Thank you for your post.
In your case, please see following checks:
- Is your internet connection working? (Both a local device and a endpoint device.)
- Can you check if restarting the TeamViewer service helps for both of devices?
- Can TeamViewer reach the internet?
If not, please open Port 5938 for outgoing connections.
Hope this information will be helpful.
All the best,
YuriFormer Japanese Community Moderator5 -
Hi Yuri,
This matter is now resolved. The problem was not with Teamviewer but rather with an internet outage across majority of South Africa's ISP's.
Thank you for your response.
Regards,
Marinus
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